
Pointo Advisory
Specializing in
Business Relationship Management
Business
Relationship
Management

Business relationship management consists of knowledge, skills, and behaviors (or competencies) that foster a productive relationship between a service organization (e.g. Human Resources, Information technology, a finance department, or an external provider) and their business partners.
BANK RELATIONSHIP MANAGEMENT

In recent years, financial regulation is more stringent than your expectation. Your partnering banks all have sophisticated Know Your Customer (KYC) and Customer Due Diligence (CDD) processes to fulfill their obligations under relevant regulatory requirements, and hold accountability to their regulators. More importantly, it is an ongoing process that all accounts and relationships are under continuous monitoring and review by banks, according to certain recommendations by the Financial Action Task Force (FATF). How to deal with your banks’ KYC and CDD questions / enquiries in a timely and appropriate manner, for maintaining the stability of your bank accounts ? Let us assist you with our practicable solutions and on ground understanding of bank practices.

REGULATORY RELATIONSHIP MANAGEMENT

If you are running a regulated business, you would have to deal with regulator(s) in many aspects, such as routine reporting and surprise checking etc. Different regulators would have different supervision strategies and ways of communications, which could not be an “answer” found in textbook (i.e. the laws and regulations). Our team comprises professions from many dimensions, i.e. governmental agencies, regulators and industry associations from Australia, Hong Kong, Malaysia, Singapore and UK; that enables our sound grasp on various regulators’ “true” practices and expectations. All of them are essential for your business to sustain via maintaining good relationships with regulators.

CONTACT
POINTO
ADVISORY
OUR ADDRESS
2/F, Strand 50, 50 Bonham Strand, Hong Kong
Email: info@pointoadvisory.com